Cancellation policy

Any purchase can be cancelled prior to shipment notification be issued, typically within 24 hours.

After shipment notification has been issued, typically within 24 hours from order placement, an order can be returned following our return policy.


Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.